What was intended to be a birthday celebration turned bitter for a team of pals when they confirmed up at a restaurant for their evening meal reservation, only to be knowledgeable that there would be a $50 cost for bringing a cake from exterior.
Stomp contributor Roy claimed he and his friends created a reservation for five people today at Le Jardin, a French cafe positioned at Fork Canning Park, on Monday (June 14) at 7.30pm.
They also introduced along a cake bought from elsewhere to mark the specific event.
The team was dismayed when knowledgeable by the cafe that outside the house meals was not allowed and that there would be a $50 demand if they wanted to consume the cake on its premises.
Roy recounted: “Le Jardin did not permit a cake to be introduced in by us for a birthday celebration. They claimed that no outdoors foods was authorized and lots of restaurants in Singapore are like that as well.
“Immediately after some discussion, they knowledgeable us that they could permit us to eat the cake in the restaurant but a $50 cost would be extra as they thought of this an celebration.
“After dialogue by their staff members, they lowered the demand to $20 as they claimed our cake was tiny.”
Unhappy, the team made the decision not to patronise Le Jardin in the conclusion and went to a different nearby restaurant in Clarke Quay rather.
Roy also emphasised that he understood the restaurant’s procedures, but wondered why diners were not knowledgeable in progress about the added rate.
He instructed Stomp: “We respect the restaurant’s guidelines. Nonetheless, even though we had been creating the reservation, we had knowledgeable the team that it was a birthday celebration.
“They named us two times to ensure the reservation, and the two occasions they had been knowledgeable that it was a birthday celebration, but no one educated us that we could not bring a cake.
“Who would not convey a cake for a birthday celebration? And why cost an further $50 declaring that we are right here for an event?
“I hope Le Jardin’s administration testimonials their guidelines and laws. Their staff also mentioned quite a few dining places in Singapore are like this but we beg to differ.
“Just since of a birthday cake which did not price tag you a one cent, the cafe dropped a income of it’s possible $300 from a team of five. Excellent luck in surviving by way of these difficult instances.”
Le Jardin did not answer to Stomp’s queries by push time.
Nevertheless, it replied to a a single-star review on Google about the make any difference.
In its reply, Le Jardin mentioned that the additional demand was to let customers to enjoy its in-household bakery’s choices.
It also clarified that the team experienced ordered an earl gray lavender cake from the restaurant below their reservation, including: “Le Jardin has a ‘do not say no’ company DNA the answer proposed to you was to purchase the earl gray lavender cake you reserved, and we will make it possible for you to enjoy your very own a person with no include charges, but it was turned down by you.
“Nevertheless, we are sorry to listen to your encounter and would adore to welcome you back with a cake from our have bakery group. Have a good working day.”
In 2018, foodstuff blogger Dr Leslie Tay aka ieatishootipost expressed his shock at staying charged $15 to minimize a birthday at a pizza restaurant.
Dr Tay wrote in a Fb submit: In the finish, we took the cake residence to slash, mainly because the birthday lady just did not come to feel it is truly worth $15 to reduce a 600g cake. It did burst the bubble on an normally joyous celebration.
“I hope other dining establishments can see the promoting opportunity in this and go the other path and signal that they welcome birthday events by even featuring a free cake!
“Right after all, is not a restaurant’s true mission to build a constructive eating working experience for the shopper?”